Fundamentals Of The Hotel & Catering Industry (ICM)

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Course Content

Staying Away from Home
Staying Away from Home

  • The importance of hotels
    00:18
  • Travel and hotels
    00:00
  • Two centuries of hotel-keeping
    00:00
  • Hotels in the total accommodation market
    00:00
  • Hotel location
    00:00
  • Types of hotels
    00:00

Hotel Products and Markets
Hotel Products and Markets

Hotel Policies, Philosophies and Strategies
Hotel Policies, Philosophies and Strategies

Rooms and Beds
Rooms and Beds

Food and Drink
Food and Drink

Miscellaneous Guest Services
Miscellaneous Guest Services

Hotel Organisation
Hotel Organisation

Hotel Staffing
Hotel Staffing

Productivity in Hotels
Productivity in Hotels

Marketing
Marketing

Property Ownership and Management
Property Ownership and Management

Finance and Accounts
Finance and Accounts

The Small Hotel
The Small Hotel

Hotel Groups
Hotel Groups

International Hotel Operations
International Hotel Operations

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